Empathetic, participant-first NDIS support serving Australian families across all capital cities and suburbs.
Prefer to talk? Call 1300-247-788
One call is all it takes. Our team will listen, understand, and find the right support.
NDIS Registered Provider — Registration Number: 405 016 1543. Fully insured, worker-screened, genuinely caring.
“We started GenCare because we saw families struggling to find providers who actually cared. That's the standard we hold ourselves to — every single day.”
Every service is fully NDIS-funded. Find the right support for your needs.
Personal care and daily routines delivered with dignity, consistency and genuine warmth.
Learn more →Get out, connect and live fully — workers by your side for every experience that matters to you.
Learn more →Safe, reliable transport support to medical appointments, community activities, and daily destinations — on your schedule.
Learn more →Navigate your NDIS plan, connect with providers, and get the most from your funding.
Learn more →Mental health support — coaching you towards recovery, stability and a meaningful life.
Learn more →Expert navigation for complex needs — coordinating multiple services and breaking down barriers to achieve your goals.
Learn more →Supported Independent Living and Specialist Disability Accommodation with 24/7 qualified support staff.
Learn more →Specialist OT assessments and certified modifications to make your home safe, accessible and fully independent.
Learn more →Funding, sourcing and setup of assistive technology — from mobility aids to communication devices — tailored to your NDIS plan.
Learn more →Streamlined intake, fast response times, and real-time updates via Disability OS. Partner with a tech-enabled NDIS provider.
Secure online referral — we respond within 24 hours.
Serving Australian families nationwide — combining local care with national capability.
National coverage across all capital cities — dedicated local coordinators who know your community.
Real-time updates and coordinator portals — so everyone stays informed and connected.
Same workers every time. Consistency builds trust. Trust builds independence.
Our team reflects Australia's diversity — culturally safe support for all backgrounds.
Access to a full multidisciplinary team for complex needs — all under one roof.
Tech-enabled care with real-time coordinator updates
No bots. No queues. Your coordinator picks up.
You always know what's happening with care
Consistency and genuine trust built into every arrangement
Based on 22 verified reviews from real families
24-hour response, thorough progress updates, participants always in safe hands.
We guide you from first call to first day of support. No jargon, no confusion.
Call 1300-247-788, fill in our form, or have your coordinator refer you. We respond within 2 hours.
A free consultation to understand your life, goals, and what will genuinely help.
Matched with consistent workers. Support starts, we stay in touch, adjust as life evolves.
Supporting Australian families nationwide — here's what they say.
GenCare changed my life. From the first call I felt heard — not like a number. My coordinator genuinely cares about my goals.
Finding support for our son was overwhelming. GenCare made it simple. They explained everything patiently and now he has real independence.
I refer my most complex participants to GenCare without hesitation. Communication is excellent, documentation thorough, outcomes genuine.
Hundreds of Australian families have made the call. Yours could be next.
Serving Australia and its capital cities suburbs — national care with local expertise.
Check If We Cover Your Area →Honest answers for families navigating NDIS support across Australia.
Sign in or create an account to access personalised tools, information, and communication — built for your role.
View your NDIS plan, track your funding, access documents, and communicate with your support team.
Stay connected with your loved one's care. View updates, access shared documents, and send messages.
Manage your caseload, care plans, participant records, and service coordination in one place.
Access your shifts, submit timesheets, record progress notes, and report incidents.
Fill in the form and we'll be in touch within 2 hours. Prefer to talk? Real people answer.
We'll get back to you within 2 hours. All enquiries are confidential.