In-home personal care support — morning routines, overnight shifts, medication assistance and more. Consistent workers, flexible scheduling, 1 business day response.
Personal care support is about helping you live your daily life your way — morning routines, personal hygiene, meals, medication and more. GenCare matches you with consistent support workers who understand your preferences and respect your independence at every step.
Enquire about personal care →Knowing a trained, consistent support worker is there every morning gives families genuine peace of mind. GenCare personal care is professional, safe and delivered with the warmth and respect that your family member deserves.
Call 1300-247-788 →GenCare personal care support includes regular shift notes, incident reporting and consistent workers — so coordinators have visibility and confidence that daily supports are being delivered as planned.
Refer a participant →Daily Personal Activities is an NDIS Core Support that funds in-home assistance with personal care tasks. If your disability means you need help with daily routines — bathing, dressing, preparing meals, taking medication or getting around your home — this support covers it.
GenCare personal care is delivered in your home, by consistent trained support workers, on the days and times that fit your life. We do not use agency-rostered workers who rotate — we match you with someone who knows your routine and stays with you.
Assistance with getting up, showering, dressing, grooming and preparing for the day — delivered consistently by a matched worker who knows your routine.
Bathing, hair care, oral hygiene, skin care and continence support — all delivered with dignity and in a way that respects each participant's preferences and privacy.
Preparing meals to dietary requirements, assistance with eating and drinking, and kitchen support — including cultural and religious dietary preferences.
Prompting or administering medications as prescribed, recording administration and supporting participants to manage their own medications where possible.
Active overnight support for participants requiring assistance during the night, or sleepover shifts for participants who need an on-site worker available if needed.
Safe manual handling, hoist transfers, positioning and mobility assistance — delivered by trained workers using approved techniques and equipment.
Families who care for a family member with disability often carry the full weight of personal care — starting before dawn and finishing after dark. GenCare gives you a trained, consistent worker who turns up on time, knows the routine and supports your family member with genuine care and professionalism. You get to rest. They get the support they need.
Enquire today →Personal care is one of the most intimate supports you will receive. You deserve consistency — the same person, the same approach, every time. GenCare matches you with a support worker who fits your preferences, respects your independence and works around your routine. You are not rostered around their availability — they are rostered around yours.
Get matched today →We discuss your daily routine, support tasks, hours needed and worker preferences — building a complete picture before we match anyone.
We match you with a worker based on your support needs, communication style, language preferences and availability.
Your first shift is treated as a trial. We check in immediately after and adjust the match if anything does not feel right.
Every shift is documented with notes accessible to your coordinator. The same worker comes every time — building familiarity and trust.
The most common complaint about personal care providers is inconsistency — a different worker every shift, no one who knows the routine, no continuity. GenCare is built around a different model: one worker, matched to you, attending every shift where possible. When that is not possible, we brief the replacement in detail before they arrive.
My son has significant support needs and we were changing workers every couple of weeks with our old provider. Since switching to GenCare, he has had the same worker for seven months. She knows exactly what he needs, he trusts her completely and mornings are no longer a battle. That consistency has changed everything for our family.
We respond to all personal care referrals within 1 business day. Tell us the participant's location, rostered hours and any specific requirements — we will confirm worker availability and commence onboarding.
Covering personal care tasks, overnight support, worker matching and how to get started.
Consistent workers, flexible scheduling, in-home support across Melbourne and Sydney. Enquire today.
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