NDIS-funded short stays with 24/7 qualified support — planned weekends, school holiday programs, emergency respite and trial stays before SIL. For participants and the families who care for them.
Whether you're a participant, a family member or a Support Coordinator — GenCare STA is built around your needs.
Activities, outings, social time and a comfortable home environment — STA with GenCare is designed to be a positive, enjoyable experience, not a clinical stay.
Enquire About STA →You carry a lot. STA gives families and carers the genuine time to rest and recharge — while your loved one is supported by qualified staff around the clock.
Request Availability →Planned stays, emergency bookings and trial-before-SIL placements — we work with coordinators to find the right STA fit quickly, including urgent respite situations.
Refer a Participant →Short-Term Accommodation (STA) is a National Disability Insurance Scheme Core Support that funds short stays — typically 1 to 14 nights — in a supported home away from your usual environment. It covers the accommodation itself and the 24/7 support staff who make the stay work.
STA is the NDIS's formal term for what many people call disability respite accommodation. It benefits both participants — who get a positive break with activities and social connection — and the families and carers who need genuine time to rest.
Need urgent short-term disability accommodation? GenCare prioritises emergency respite requests — call us now and we'll respond immediately.
Call 1300-247-788 →From planned weekend respite to emergency overnight accommodation — we have a STA option for your situation.
A Friday-to-Sunday break for participants and carers — regular, predictable respite that becomes something participants genuinely look forward to.
Structured, fun school holiday stays with activities, outings and social programs — giving families a break during the busiest times of year.
When a carer is unwell, hospitalised or a situation breaks down — we prioritise emergency respite bookings and respond within the day.
Use STA as a low-risk trial of supported living before committing to a full SIL placement. Participants build confidence, test routines and meet potential housemates.
Ask about trial stays →Scheduled multi-night stays that participants and families can plan around — a regular rhythm of support and independence that works for everyone.
Every stay is designed to be a positive, enjoyable experience — not a bed to wait in until you go home.
Day trips, cafes, shopping, parks and local events — STA is designed to get participants out into the community, not just stay indoors.
Opportunities to meet others, build friendships and feel part of a group — participants often leave STA having made real social connections.
Comfortable furnished homes, not institutions — participants feel settled and at ease from the moment they arrive.
Every stay is an opportunity to practise daily living skills, try new things and grow in confidence — progress that carries through to everyday life.
Movies, games, cooking, craft, sport — activities chosen around each participant's interests, because a good time is part of the point.
Trained support staff are on-site through every hour of every stay — participants and families can rest easy knowing qualified care is always present.
Caring for someone with disability is a full-time commitment. STA gives families and carers a genuine break — time to sleep, work, travel or simply breathe — while your loved one is cared for by qualified staff around the clock.
Every STA stay is an opportunity to practise living skills, try new things and grow in confidence. Participants who use STA regularly often find the transition to full-time supported living significantly easier when the time comes.
From first contact to enjoying your stay — the process is straightforward. For urgent respite, we move much faster.
Call 1300-247-788, submit an online enquiry or ask your Support Coordinator to refer. We respond within 1 business day — urgent requests are prioritised.
We'll check your NDIS plan for STA funding (Core Supports — Assistance with Daily Life). If funding isn't in place, we can help you request it.
We consider your support needs, goals, interests and preferred dates to find the best STA fit — not just a vacant bed.
We introduce your support team, set up your room and run through the plan — then let you settle in and enjoy the break.
Most NDIS respite providers offer a bed and a support worker. GenCare STA delivers a genuine experience — activities, community access and a home environment that participants look forward to returning to.
We were terrified to leave our son for a whole weekend. By Friday night he was calling us to say how much fun he was having. The staff knew exactly how to support him — and honestly? That was the first proper sleep my wife and I had in months.
Planned and emergency respite placements. We respond to all STA referrals within 1 business day and provide documentation to support plan reviews.
Everything you need to know about Short-Term Accommodation, NDIS respite care and how to access it — answered simply.
Families, participants and Support Coordinators — we respond within 1 business day. Emergency respite prioritised.
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We'll get back to you within 2 hours. All enquiries are confidential.