Fast invoice processing, real-time budget tracking and the freedom to use any provider. GenCare handles every invoice, claim and report — you focus on living your life.
Plan management gives you the freedom to choose any provider — registered or unregistered — while GenCare handles every invoice, budget report and NDIS claim on your behalf. You focus on your goals. We handle the admin.
Enquire about plan management →No more chasing invoices, managing receipts or trying to understand NDIS price guides. GenCare Plan Management takes every administrative task off your plate — so you can focus on caring.
Call 1300-247-788 →Fast invoice processing keeps providers happy and services running. Real-time budget visibility means no overspend surprises. Refer participants to GenCare Plan Management and we handle the funding side — completely.
Refer a participant →NDIS Plan Management is a funded support where a registered provider handles all financial administration of your NDIS plan. GenCare receives invoices from your service providers, lodges claims with the NDIS and ensures providers are paid — accurately and on time.
Plan management is funded separately under the Improved Life Choices category — it does not reduce your other support budgets. It is the most popular funding management option for NDIS participants because it combines the choice of self-management with the simplicity of agency management.
The NDIS funds plan management separately under the Improved Life Choices category. It does not reduce your Core Supports, Capacity Building or any other funding. Ask your planner or LAC to include it at your next plan review.
We process provider invoices within 5 business days — keeping your support workers and service providers paid on time, every time. No delays, no service disruptions.
Access your NDIS budget at any time through our participant portal. See exactly what has been spent, what remains and how your plan is tracking across all support categories.
Plan management means you are not limited to registered NDIS providers. Use any provider you choose — a local support worker, a gym, a tutoring service — we handle the claiming.
All NDIS claims are lodged on your behalf. We manage the entire process from invoice receipt to NDIS portal submission — accurately and on schedule.
We proactively review your budget utilisation each quarter and flag any underspend or overspend before it becomes a problem — giving you time to adjust before plan renewal.
Switching plan managers mid-plan is straightforward. We handle the transfer process, notify your providers and ensure there is zero gap in invoice payments during the changeover.
Families tell us that NDIS admin is one of the most exhausting parts of caring. Chasing invoices, checking the NDIS portal, reconciling receipts — it adds hours every week. GenCare Plan Management removes all of it. We handle every invoice, every claim, every payment. You get a clear quarterly summary and real-time access whenever you need it.
Enquire today →Plan management gives you the same freedom as self-management — you can choose any provider, registered or not. But you never have to touch an invoice or NDIS portal. GenCare manages everything. You choose your supports, your providers, your goals. We take care of the money side.
Get started →Share your NDIS plan details and current support budget. We will review your funding categories and confirm plan management is the right fit.
Your GenCare Plan Management account is created, your providers are notified, and your budget is loaded into our tracking system within 2 business days.
Your service providers send invoices directly to GenCare. We verify each one against your plan and process payment — no action needed from you.
Log into your participant portal at any time to see your full budget, transaction history and upcoming invoices. Call us anytime with questions.
Too many plan managers are slow to process invoices, hard to reach and passive about budget management. GenCare Plan Management is built around fast turnaround, real-time visibility and proactive communication — so you never have a provider chasing payment or a budget blow-out at renewal.
Switching to GenCare was the best decision we made. Our previous plan manager took two weeks to process invoices — our support workers were ready to quit. GenCare had everything set up in two days and I've never had a late payment since. I can check the budget on my phone anytime. It's exactly what plan management should be.
We respond to all plan management referrals within 1 business day. Onboarding takes 2 business days — providers are notified and invoices can be submitted immediately.
Covering plan management basics, switching providers, invoice processing and budget tracking.
Fast invoice processing, real-time budget tracking, any provider accepted. Enquire today.
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